Privacy Policy

Your privacy matters to us at prialonexivo

Effective Date: January 15, 2025 | Last Updated: January 2025

Information We Collect

At prialonexivo, we collect information you provide directly when creating your account or using our financial stability analysis platform. This includes your name, email address, phone number, and financial data you choose to share for analysis purposes.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our platform. This helps us improve your experience and maintain security.

Personal Financial Information

When you use our analysis tools, we may collect income details, spending patterns, and financial goals you share. This information remains encrypted and is used solely to provide personalized financial insights.

How We Use Your Information

Your information helps us deliver accurate financial analysis and personalized recommendations. We use your data to create stability assessments, identify potential areas for improvement, and suggest relevant educational resources.

We also use collected information to communicate important updates about your account, respond to your inquiries, and send educational content about financial wellness. You can control these communications through your account settings at any time.

Data Protection Under Australian Law

prialonexivo complies with the Australian Privacy Principles under the Privacy Act 1988. We're committed to protecting your personal information according to Australian privacy standards and regulations.

As an Australian-based company, we ensure your data handling meets local requirements for collection, use, disclosure, and storage of personal information. You have specific rights under Australian privacy law that we fully respect and support.

Your Privacy Rights

  • Access your personal data and request copies of information we hold about you
  • Correct inaccurate or incomplete personal information in your account
  • Request deletion of your personal data, subject to legal retention requirements
  • Object to processing of your information for marketing purposes
  • Request data portability to transfer your information to another service
  • Lodge complaints with the Office of the Australian Information Commissioner

Data Security and Storage

We protect your information using industry-standard encryption and security measures. Your financial data is stored on secure servers located in Australia, with restricted access limited to authorized personnel who need the information to provide our services.

We regularly review and update our security practices to address evolving threats. While we take extensive precautions, we encourage you to use strong passwords and keep your login credentials secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial analysis data is typically retained for seven years in accordance with Australian financial record-keeping requirements.

Information Sharing

We do not sell your personal information to third parties. We may share limited information with trusted service providers who help us operate our platform, such as cloud hosting services and payment processors. These partners are contractually bound to protect your information.

In certain circumstances, we may disclose information when required by law, to protect our rights, or to ensure user safety. We'll notify you of such disclosures when legally permitted to do so.

Cookies and Tracking

Our website uses essential cookies to function properly and optional cookies to improve your experience. Essential cookies remember your login status and preferences, while analytics cookies help us understand how you use our platform.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect some website functionality, but won't prevent you from accessing our core financial analysis tools.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through your account dashboard.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Privacy Inquiries

For questions about this privacy policy or your personal data:

Email: privacy@prialonexivo.com

Phone: +61 2 6142 2200

Address: 36 Laver Dr, Robina QLD 4225, Australia

We respond to privacy inquiries within 30 days of receipt.